Shipping & Delivery
Shipping & Delivery
At OYA, we are committed to delivering your orders quickly, safely, and efficiently. We work with trusted delivery partners to ensure your shopping experience is smooth from checkout to delivery.
Order Processing
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery times are:
- Major Cities (Morocco): 1–3 business days
- Other Regions: 2–5 business days
Delivery times may vary depending on your location, weather conditions, or other unforeseen circumstances.
Free Shipping
🚚 FREE Shipping Across Morocco
Enjoy free delivery on every order. No minimum purchase required, no hidden fees—just fast, reliable delivery to your doorstep.
Order Tracking
Once your order has been shipped, you may receive a confirmation message with delivery details. Our customer support team is also available to assist you with your shipment.
Delivery Address
Please ensure that your shipping address and phone number are correct when placing your order. OYA is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Failed Delivery
If the delivery cannot be completed because the customer is unavailable or the provided address is incorrect, the courier may attempt to contact you or arrange another delivery.
Additional shipping charges may apply for repeated delivery attempts.
Damaged or Missing Items
If your package arrives damaged or if any item is missing, please contact us within 48 hours of receiving your order so we can resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping or delivery, please contact us:
📧 Email: oyafashionsupport@gmail.com
📱 Phone / WhatsApp: +212 636 121 703
📍 Location: Morocco
OYA Elegance in Every Detail